Blackberry Bold 9780 and Content Protection
A few weeks ago I purchased a Blackberry Bold 9780 and switched to WIND mobile from Rogers Pay as you Go. A process which did not go nearly as smoothly as I had hoped. My Blackberry has also caused some problems, one of those relating to BBM.
Every once in a while, instead of a message I got the dreaded phrase “<Content Protection is Enabled>”. Not only was the Internet entirely unhelpful, but so was Blackberry. I have read somewhere it had to do with encryption, but no reason as to why.
Today after it reared its ugly head again. This time however, I noticed that the message occurred when my phone was locked. On a new lead, I Googled “blackberry messenger password lock content protection” and found a useless blackberry article. I figured I might as well try “Content Protection” on the BlackBerry site and hit this gem:
Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data as you access it.
You can set content protection to include or exclude your contacts. If you turn on content protection for contacts and you receive a call when the device is locked, the caller name does not appear on the screen.
When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key.
This makes sense. When your phone is password locked, the private key is removed. I don’t know whether Blackberry uses a symmetrical or asymmetrical key. If the former, than the message is in limbo until it is written somewhere (which it cannot do with the private key). Makes sense if it’s the latter, which means the message is written but cannot be viewed until password is entered. This is stupid however, as message preview has no issue showing you the message. It seems that BBM does not go back and decrypt the message once the password has been entered.
Tags: blackberry, stupid, UX





